Seoul: The head of South Korea's platform giant Kakao Corp. apologized Thursday for failing to ease concerns over ongoing wage talks. Chung Shin-a, CEO of the operator of the popular messenger service, made the remarks, a day after the labor union and the management failed to reach an agreement in their second round of mediation on wage negotiations.

According to Yonhap News Agency, Chung Shin-a expressed regret for not being able to address the apprehensions surrounding the wage discussions effectively. The negotiations have been a point of contention, with both the labor union and management unable to find common ground in their latest meeting.

The ongoing wage talks have drawn significant attention, given Kakao's prominent position in the digital platform industry. The company's inability to settle these disputes has raised questions about its internal negotiation strategies.

The labor union's demands and the management's responses have not been disclosed in detail, but the failure to reach an agreement suggests a gap in expectations between the two parties. Chung Shin-a's apology indicates the seriousness of the situation and the potential impact on employee morale and the company's operations.

The next steps in the mediation process remain uncertain, and it is unclear when the parties will reconvene for further discussions. The outcome of these negotiations is being closely watched by industry observers and stakeholders.