SEOUL: Jeju Air Co. announced plans to scale back its flight operations starting next week, following heightened safety concerns after a deadly crash earlier this week. The decision comes as the low-cost carrier faces scrutiny over its operational practices amidst speculations that safety may have been compromised.
According to Yonhap News Agency, Song Kyung-hoon, the head of Jeju Air's management support office, stated during a press briefing that preparations are underway to reduce domestic flights next week, with international route reductions slated to begin in the third week of this month. The move aims to address concerns following the crash of a Jeju Air B737-800 aircraft, which resulted in 179 fatalities due to a suspected landing gear malfunction.
Investigations revealed that the aircraft involved in the crash had completed 13 flights within 48 hours prior to the incident, raising questions about whether adequate maintenance time was sacrificed for operational efficiency. In response to these concerns, Jeju Air had previously announced plans to decrease flight operations by 10-15 percent by March to improve safety standards.
When questioned about the financial repercussions of increased ticket cancellations, Song acknowledged a rise in cancellations but noted that new bookings were still being made, suggesting ongoing customer confidence in the airline.
In terms of support for the victims' families, Song mentioned that Jeju Air is in active discussions regarding financial assistance, promising swift disbursement once procedures are finalized. The company is working closely with the families to guide them in preparing necessary documentation.
Addressing criticisms concerning maintenance practices, Song highlighted that Jeju Air employed a substantial number of skilled technicians before the COVID-19 pandemic, which disrupted these employment contracts. This disruption led to a temporary shortfall in meeting the transport ministry's recommended technician-to-aircraft ratio, a situation now under review to bolster safety protocols.