Accra:Police said they will improve their case notification service to keep victims and complainants informed of key developments, including whether suspects have been apprehended or questioned.

According to Yonhap News Agency, the Korean National Police Agency (KNPA) announced that this enhanced service is part of a broader shift toward a "citizen-centered" approach to public safety.

Currently, victims and complainants can check their case status through the Criminal Justice Portal, but the information available is limited to a generic "under investigation" notice, making it difficult to track specific developments. To address this, the police plan to develop a system that allows users to check key details such as whether suspects have been apprehended or questioned, while expanding the range of information available through the service.

The KNPA plans to consult the Personal Information Protection Commission to determine if notifying victims and complainants of suspects' status, including their detention, would violate personal data protection laws. The agency aims to launch the enhanced service by the end of this year, with necessary technical preparations proceeding in parallel.

In a related move, the police are considering changing the KNPA's English name by replacing "Agency" with "Service," reflecting the aim to transform the organization into one that prioritizes public safety and rights.