Domino’s Pizza chain operator fined over unfair biz practice

SEJONG– South Korea’s antitrust regulator said Thursday it has decided to impose fines of 700 million won (US$523,000) on the local operator of Domino’s Pizza for unfair business practices.

The penalty on Cheong-O DPK Co., which holds the exclusive rights to the popular global pizza chain here, came as the company made its franchise shops take all the burden of costs needed for renovations, the Fair Trade Commission (FTC) said.

The FTC said 70 Domino’s outlets renovated their shops between 2014 and 2021 with a total cost of 5.1 billion won without receiving any support from the operator.

The remodeling project came after the brand’s U.S. headquarters adopted the “theater” business model, in which customers are allowed to watch employees prepare food through open kitchens.

Under South Korean law, franchise operators are obligated to share 20 percent of the costs when their shops go through a renovation. The amount can go up to 40 percent if the remodeling involves a relocation.

The FTC also ordered Cheong-O DPK to pay 1.52 billion won of the costs to its shops that went through renovations over the period.

Source: Yonhap News Agency

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