Rail Passenger Numbers Rise as Operators across the Globe Utilize Mobile Ticketing Options

Frost & Sullivan: Rail operators’ mobile presence develops easier ticket purchasing methods

MOUNTAIN VIEW, Calif., Aug. 26, 2014 /PRNewswire/ — Travel and purchasing patterns of rail users globally are extremely dynamic in nature. Even though rail systems in the same geography are subject to similar environments, they tend to show hugely different ridership patterns as several social, economic, political and technological factors determine patronage.

A new database from Frost & Sullivan, Strategic Dashboard of Global Rail Passenger Volumes, provides passenger volume metrics for 538 rail operators in 2013. Key figures such as passenger volumes, total passenger movement in passenger kilometer, revenues from rail tickets, and the minimum, maximum and average ticket price have been included in the database. In addition, detailed parametric modeling has been utilized to estimate the sales channel split based on social and economic factors as well as rail performance indicators.

For complimentary access to more information on this research, please visit: http://bit.ly/1vfVvT8

“Mobile ticketing is rail transport’s newest offering, which is quickly gaining presence and boosting passenger volumes,” said Frost & Sullivan Automotive & Transportation Research Analyst Shyam Raman. “With the growth of application stores and the use of personal computing devices such as tablets and smartphones, rail operators across the globe have been pushed to increase their mobile presence.”

However, mobile ticketing has not quite taken off with some customers, who prefer to use familiar ticket procurement methods even if they are less convenient or involve more effort. This, along with server crashes and the lack of Internet access is dampening the adoption of mobile ticketing.

“Rail operators will have to strategize to deal with resistant customers in order to popularize mobile ticketing,” advised Raman. “They must also address server-related issues to support this endeavor.”

Strategic Dashboard of Global Rail Passenger Volumes is part of the Transportation & Logistics (http://www.transportation.frost.com) Growth Partnership Service program. Frost & Sullivan’s related studies include: Executive Analysis of the Global Rail Industry 2014, Opportunity Analysis of the Eastern European Rail Market: A 360-degree Perspective, and Strategic Analysis of Light Rail Transit in North America. All studies included in subscriptions provide detailed market opportunities and industry trends evaluated following extensive interviews with market participants.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.

Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

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Strategic Dashboard of Global Rail Passenger Volumes
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Corporate Communications – North America
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E: Jennifer.Carson@frost.com

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Frost & Sullivan Applauds T-Systems’ Success in the IT Services Industry Through Its Customer-Centric Approach to Product Development and Service Delivery

– Through continued focus on sustainable development across all areas of business and communities it serves, T-Systems can become a significant organisation in South Africa

CAPE TOWN, South Africa, Aug. 26, 2014 /PRNewswire/ — Based on its recent analysis of the IT services industry, Frost & Sullivan recognizes T-Systems with the 2014 South African Company of the Year Award. T-Systems in South Africa has gained a reputation for providing a superior set of ICT solutions, and is one of the leading outsourcing service providers locally. The company offers end-to-end solutions across ICT operations and systems integration, and is particularly strong in the data centre and enterprise resource planning markets. T-Systems in South Africa has an extensive portfolio of services, which it delivers to organisations across a variety of horizontal and vertical sectors including IT outsourcing and SAP services to South Africa’s leading enterprises across all industries and Public Services.

Being part of the German-based Deutsche Telekom Group, T-Systems has access to the parent company’s centralized market and competitive intelligence in South Africa. Therefore, it is well-placed to leverage the international best practices in application services, infrastructure services and IT, including cloud computing, managed services and SAP solutions, and adapt them to the local market. This advantage has allowed the company to rack up a number of firsts in practices and solutions. For example, T-Systems is considered the first service provider to offer a cloud-based service for SAP solutions in the local market.

“T-Systems uses innovation as a key differentiator to enable digital transformation. By leveraging novel solutions and internalising innovative thinking in the local context, T-Systems has been able to establish the T-Systems Innovation Factory in collaboration with the Innovation Hub and the Maxum Business Incubator,” said Frost & Sullivan Research Analyst Lehlohonolo Mokenela.

“With hot-desking solutions, boardrooms and a collaboration space, the Innovation Factory was designed to foster innovation and collaborations among the company, its customers and leading market experts.”

Emerging technologies such as cloud computing, big data, collaboration and mobility help customers achieve closer proximity to their customers and workforce, a concept T-Systems calls ‘Zero Distance’. Zero Distance is all about providing solutions that address consumer pain points, which will ensure operational efficiency and boost revenues.

T-Systems other notable efforts to innovate to zero distance include the Zero Outage quality initiative, which is aimed at ensuring that employees are prepared to handle occasional power failures and outages. This is supported by a training and certification program to reinforce a Zero Outage mindset, encouraging employees to conceptualise new ways to reduce the time to repair outages and improve processes to prevent recurrences.

Meanwhile, the Zero Outage Supplier Certification programme complements the Zero Outage initiative by confirming quality across the value chain. The Zero Deviation quality initiative ensures that projects run according to the agreed timelines, cost and quality levels contracted with the customers. Lastly, the Intensive Quality Care initiative facilitates the remediation of escalated environments in collaboration with customers to agreed service levels as rapidly as possible.

T-Systems has developed a standardised portfolio of data centre, collaboration and end-user services, and gradually migrates enterprises’ processes from legacy systems to dynamic high-performing ICT. As a result, by the time cloud and big data services become more mature and ready for use by enterprises, T-Systems would have set the stage to support the services. One of T-Systems’ key strengths is having shared platforms over which services are provided and then having a different journey with each customer based on their specific needs.

Beyond profit-driven objectives and maximizing investor value, T-Systems has demonstrated a willingness to embrace a more powerful ideal of bringing greater value to customers and the country. Aligned with the National Development Plan, T-Systems contributes through skills development, localisation and job creation. This is demonstrated in the company’s participation in South Africa’s transformation objectives. A long-standing investment in the ICT Academy and the T-Systems Learnership programme is proof of its commitment and passion for skills development within the ICT sector.

“The company has been able to maintain a local relevance in its understanding of the market, by employing a predominantly South African workforce that has better insights into the local market,” noted Mr Mokenela. “Despite Deutsche Telekom’s majority shareholding in T-Systems in South Africa, an estimated 97 percent of the company’s employees are South African.”

The company’s core values ensure that it adapts to its local environment, in terms of culture and enterprises. This also enables it to provide more tailored, non-generic solutions across industries and enterprises.

Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in terms of growth strategy and implementation. The award recognizes a high degree of innovation with products and technologies and the resulting leadership in terms of customer value and market penetration.

Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.

About T-Systems

Drawing on a global infrastructure of data centres and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. T-Systems provides integrated solutions for the networked future of business and society. Some 50,000 employees at T-Systems combine industry expertise and ICT innovations to add significant value to the digitization strategies and core business of customers all over the world. T-Systems generated revenue of around EUR 9,5 billion in the 2013 financial year.

Since the inception of T-Systems in South Africa in 1997, the company has cemented its position as one of the most successful T-Systems companies outside of Europe. A leading ICT outsourcing service provider locally, T-Systems offers end-to-end ICT solutions in both the ICT Operations and Systems Integration markets. Their extensive portfolio of services covers the vertical, horizontal, IT and TC space. T-Systems South Africa’s head office is located in Midrand with another major office in Cape Town, and 20 further representative offices in locations throughout southern Africa.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.

Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us: Start the discussion

Join Us: Join our community

Subscribe: Newsletter on “the next big thing”

T-Systems in South Africa press contact

Lebohang Thokoane
Head of Marketing & Communications
@: Lebohang.Thokoane@t-systems.co.za
T: +27(11)266-0266
M: +27(78)803-0634

Frost & Sullivan press contact

Samantha James
Corporate Communications Africa, Frost & Sullivan
@: samantha.james@frost.com
T: +27-21-680-3574

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Manufacturing Leadership Awards Open: New Categories Recognize Era of Connectivity, Big Data, and Mobility

MOUNTAIN VIEW, California, Aug. 21, 2014  /PRNewswire/ — Frost & Sullivan’s Manufacturing Leadership Council (MLC), announced today that the 2015 Manufacturing Leadership (ML) Awards nominations will open on Thursday, Aug. 21, 2014.

The ML Awards honor companies and individual leaders shaping the future of manufacturing.

The ML Awards honor companies and individual leaders shaping the future of manufacturing.

The ML Awards program has undergone significant enhancements including the addition of categories for manufacturers that are transforming their businesses through the use of emerging technologies, including big data and advanced analytics, mobility and the Internet of Things (IoT.)

In its eleventh year, the ML Awards is the premier program for honoring companies and individual leaders that are shaping the future of global manufacturing. In addition, the awards also honor technology providers that have assisted ML Awards winners in achieving transformational breakthroughs. They also celebrate the outstanding career achievements of manufacturing leaders who build best-in-class companies and help advance the manufacturing industry.

Recipients of the ML Awards receive global recognition as manufacturing industry leaders and are honored at the Manufacturing Leadership Summit, June 2-4, 2015, at the Omni La Costa Resort in Carlsbad, CA. Past ML Awards company honorees include 3M, Boeing Co., Coca-Cola, Eaton Corporation, Ford Motor Co., General Electric Co., General Motors Co., IBM, L’Oreal USA, Motorola, Nalco, and Raytheon.

“The addition of new categories for projects that leverage big data, mobility, and IoT is recognition that manufacturers around the world are entering a new era of hyper-connectivity in which everything from products in the field to machines on the shop floor will be generating vast streams of data,” said David Brousell, Global Vice President and Editorial Director of the Manufacturing Leadership Council. “Manufacturers that leverage that information to optimize their businesses and give customers what they want are tomorrow’s leaders.”

Also new in 2015, the ML Awards have added categories for manufacturers that are successfully attracting and developing next-generation leaders and creating breakthrough innovation practices. Manufacturers and their technology partners can submit ML Award nominations in the following categories:

2015 Project/Company Awards:

  • Big Data and Advanced Analytics Leadership
  • Customer Value Leadership
  • Engineering & Production Technology Leadership
  • Enterprise Technology Leadership
  • Internet of Things Leadership
  • Operational Excellence Leadership
  • Mobility Leadership
  • New Product Leadership
  • Innovation Process Leadership
  • Supply Chain Leadership
  • Sustainability Leadership
  • Next-Generation Leadership Award

2015 Individual Achievement Award:

  • Visionary Leadership Award
  • Lifetime Achievement Award

Full descriptions of these categories are available at: http://bit.ly/1kLyZxY.

ML Awards nominations will remain open until Nov. 1, 2014 and can be submitted online by describing achievements using a downloadable form. Nominees are entered into specific categories and evaluated by a panel of expert judges.

For more information on the MLC and the new 2015 Manufacturing Leadership Awards, including past ML Awards recipients, examples of completed nomination forms, and to download and submit nomination forms, visit: mlawards.gilcommunity.com.

About the Manufacturing Leadership Council

The Manufacturing Leadership Council, part of Frost & Sullivan, offers an integrated portfolio of leadership networking, information and professional development products, programs, and services for industrial executives worldwide. MLC’s mission is to help senior executives define and shape a better future for themselves, their organizations and the industry at large. MLC’s portfolio consists of the Manufacturing Leadership Council website, an online global business network; the Manufacturing Leadership Council, an invitation-only executive organization; the annual Manufacturing Leadership Summit conference; the Manufacturing Leadership Awards program; and the Manufacturing Leadership Journal. For more information, visit us at http://www.gilcommunity.com/groups/manufacturingleadership/.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.

Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation, including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us: Start the discussion

Join Us: Join our community

Subscribe: Newsletter on “the next big thing”

Register: Gain access to visionary innovation

Contact:
Jeffrey Moad
Manufacturing Leadership Council
P: +1.510.531.3456
F: +1.510.531.3456
E: jeffrey.moad@frost.com

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