Bangkok, June 2 – The Bangkok executive apologized to the nurses for working overtime. Preparing to accelerate the recruitment of new nurses along with improving the warning system for working overtime by using technology
(June 2, 2023) Assoc. Prof. Tawida Kamolvech, Deputy Governor of Bangkok clarify the problem of shortage of personnel From the case of online media, medical personnel, nurses at hospitals under the Bangkok Metropolitan Administration are working overtime. The Bangkok Metropolitan Administration therefore conducted a preliminary investigation from the Traffy Fondue system and found that there were indeed complaints.
Deputy Governor Thawida said that having nurses work longer hours than they should have. It's an event that shouldn't happen because the medical office actually has strict work standards. Normally, nurses can stay in only 2 consecutive shifts, which is not more than 16 hours, which the Governor of Bangkok has ordered this for the reason that If the nurses work too long, it may be possible to increase fatigue. affect concentration or may affect public medical treatment Either in terms of performance, ability or emotion, he ordered to find out the facts and make corrections. without having to work more than standard hours
From the Traffy Fondue system, it is enough to know the location of the problem briefly that it should be in the east zone. which can partially understand the root cause The population of Bangkok in such zones is really large. When taking the list of nurses who work in 8-hour shifts to check the facts found to have the basis of truth Accept that it may be our system that doesn't alert that nurses work longer than the hours we set. Which such a system is available in Vajira Hospital, that is, can scan faces, record attendance data As for the central hospital, there will be a system to verify this information from the central hospital database. However, this is something that BMA needs to manage to make a system like this happen in every hospital.
Another aspect of the problem may be our management at certain times, for example, in the case where the management of nursing care is already in a relatively reasonable amount. Then there was an incident where nurses were infected with COVID-19 at the same time. It is necessary for 3-5 nurses to stop at the same time. It may cause the remaining people to work too long. In this regard, Bangkok employs extra-time nurses in every hospital. and tight power rates We are trying to include more in every hospital. which will gradually enter during July and August Bangkok did not deny when this happened. There will be a new adjustment of all personnel management systems in every hospital. To see the resource lap of the entire hospital and be able to manage it better. Technology must be brought in to help, for example, when a nurse is on duty, there must be a system to count the number of hours. If 16 hours have passed, there must be a warning. The adjustment of this system must be urgently corrected. in order not to repeat this incident and in order not to let our personnel have to work too hard because it may affect the public sector that receives the service We have to manage the number of nurses sufficiently. to avoid interruption Must talk to personnel about work procedures, being on duty, and situations that may occur by force or being forced to stay should not happen
For professional nurse vacancies and other positions It is in the process of recruiting and appointing people to serve as Bangkok civil servants. in the Bachelor of Nursing Program from Kuakarun Nurse Nawamin University, 138 cases, waiting for the announcement of the results of the examination for the license of the nursing profession. which we should be able to pull some personnel from here At the same time, directly under the medical office which has conducted an interview and will be recruited by August 1, will accelerate the coordination whether it can be recruited earlier or not? It also has to look at the plan to equalize the force. because once a new hospital was opened Therefore, there is an equalization of the power rate. And after that manpower distribution has not been reviewed in a sufficient amount and quickly. In addition, even though we are subject to cost control in personnel according to the Local Personnel Management Act. But hospitals can manage the flexibility of their own funds to hire extra part-time nurses. Therefore, we have to admit that we are not careful enough to manage.
“I apologize to the nurses or staff who caused stress. After this, there will be an acceleration of manpower management. by coordinating with the Office of the Kor Kor. and register the account faster If it can be done, ”the deputy governor Twida concluded.
As for the director of the medical office, he said that the incident was a sympathetic issue. Because the hospital system has a lot of workload. The number of nurses in the medical office is 2, 300 people. And the work must meet the standards of the Nursing Council. Each hospital also has quality assurance for hospital standards. Today, we have discussed with the executives of each hospital how to prioritize taking care of the welfare of children, nurses, and other personnel. by looking at where they are stuck and asking the elders to help solve problems and obstacles for the younger ones as well We must go and develop a system to have strict monitoring and monitoring. so as not to happen again Another measure according to the policy of the Bangkok Governor to strengthen the hospital is a primary care facility. This is another goal that will help reduce the congestion of patients from the hospital. The medical office will do its utmost. We are willing to take care of people with quality.
The head nurse of the Central Hospital said that the form of manpower management of the nursing department of all 11 hospitals was similar. Normally, the format held does not exceed 16 hours in 1 shift, but if it is exceeded We will equalize the power rate, for example, pulling the power rate of some buildings that are sufficient to help in a critical situation. confirmed that the nursing department knew the regulations very well. By focusing on solving problems at the system rather than finding the complainant.
head nurse Ladkrabang Hospital, Bangkok added that All 11 hospitals take care of each other in terms of duty management and the suffering of nurses. Including helping each other between hospitals as well which is done on a voluntary basis The children were not forced in any way.
“Confirm that we are investigating the facts and trying to find a solution. both in terms of the workforce of nurses that are small in number by employing part-time nurses and expediting appointments Including checking the number of hours on duty to be more rigorous Please be assured that Bangkok will do its best. To take care of the people as best as possible, ”said a spokesman for Bangkok. – Thai News Agency
Source: Thai News Agency